Lauren Gottberg

• ♥Co-founded a software development LLC and led end-to-end design and development of a retirement planning platform featuring user profiles, interactive educational modules, and a content hub with podcasts and articles.
• ♥Built and integrated key business features including a custom user analytics platform for engagement insights, e-commerce functionality (Shopify, Lulu), and donation capabilities.
• ♥Architected and deployed a serverless application using Deno and Next.js, reducing infrastructure costs and optimizing performance through efficient data and storage design.

• ♥Led development of a 0-to-1 data export feature using Golang, Avro, and Pendo's proprietary backend systems — enabling delivery of up to 5TB of data to customer cloud storage and generating ~$10M in ARR.
• ♥Expanded the export system to support additional data types and direct loading into Snowflake, increasing product flexibility and customer value.
• ♥Developed and maintained integrations with Salesforce, HubSpot, Marketo, and Slack.

• ♥Collaborated with teams as a performance consultant for Pendo's custom query language, optimizing architecture and performance across the organization.
• ♥Streamlined a portion of Pendo's custom query language, reducing CPU usage by 64% and memory usage by 60%.
• ♥Introduced observability that surfaced critical performance insights for 80% of data aggregations that were previously hidden.
• ♥Mentored junior engineers and led a summer intern through a critical webhook visibility project.

• ♥Developed and managed the backend of a business-to-employee training platform, scaling to support 13x customer growth in one year and producing ~$1M ARR.
• ♥Redesigned CSV-based data segmentation, cutting segment tagging time by 90%.
• ♥Created an interactive training program for new hires, giving context to customers' pain points within the application.

• ♥Researched and developed documentation on service-based architectures for use in 5G telecommunications network applications.
• ♥Developed training materials and demos for pre-sales engineers on cloud-native concepts including Oracle Kubernetes Engine, Oracle Bare Metal Cloud, Istio, the Elastic Stack, EFK, and Spinnaker.
• ♥Contributed creative use cases and demos for Oracle SaaS products.

• ♥Authored a REST service for the cloud-native microservices platform's Identity Provisioning Platform.
• ♥Created a JSON Web Token minting tool to provide authorization and authentication for cloud platform workflows, along with a SQLite database for lifecycle management.
• ♥Implemented extensive logging, monitoring, and auditing for the microservices platform's security services.
• ♥Evaluated third-party technologies and their licenses to map corporate security compliance standards.

• ♥Developed Perl, Python, and Teng scripts for a switch vendor abstraction API, along with unit and automated tests.
• ♥Performed tests and feature investigations on switches to verify adherence to Five 9's high-availability standards.
• ♥Discovered and reported critical security vulnerabilities to stakeholders, coordinating with vendors to ensure compliance.

• ♥Gathered and analyzed data in support of the Women in Computing and NCWIT Pacesetters project.
• ♥Conducted interviews to obtain qualitative data and built an interactive system to display quantitative data visually.